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today's topic is the 5 steps of how to drawa flowchart. also try the free flowchart template from the link in this video’s description. [intro video] hi, this is mike negami, lean sigma blackbelt. in the improve phase, you made a high level process map using a value stream map.then, you can use a flowchart for designing more detailed processes of your new businessflow. you can also use a flowchart for many situationssuch as describing current detailed processes, using it as an sop (standard operating procedure)and so on. just click the link in this video's descriptionto download the flowchart template.

this is the template. here are the 5 stepsof flowcharting: 1) consider the purpose of your flowchart.who is your audience and what action do you expect from them? write that down.2) consider the beginning and end points of your target process.the beginning is especially important. clarify what triggers the start of your process. example:when a specific time or day come around, or when you receive some document or information.3) decide the number of swim lanes. like a swimming pool's lanes, each departmenthas an area on a flowchart. count how many people or departments deal with the targetprocess. maximum is 4, but you want less than that.if you have more than 4 departments, you have

to combine some of them into the same lane.enter the number of lanes you decided on in this cell, then the display of the templatewill change. 4) break down your process and draw all processshapes and text. enter general information and the departmentnames you decided, like this. then, double-click ‘beginning and end icon’.customarily, a flowchart starts and ends with ovals. enter the process trigger, or just“start”. in my example, “a delivery driver brings a retuned product.” is thebeginning. next, double-click ‘process step icon’and enter each step’s content in each box. usually, you omit the department name fromthe box. however, in this example, since 3

departments share the lane, it's better tohave the department names specified. double-click ‘arrow connector icon’ andconnect boxes. drag the edge of the arrow onto another shape and release your mouseon the black point, then it will change to a green point. do the same thing with this.they are now connected. some steps have different outcomes dependingon each situation. in that case, double-click ‘decision icon’. here, i entered “purchaserchecks if they are resalable or not.” and “restockable” and “un-restockable”.if you want to use other flowchart shapes, in the menu, click ‘insert’  ‘shapes’and there is the flowchart section. select and use a shape that you like.as a good practice, don't mind position arrangement

at the beginning, but fill out all shapesand text, like this. 5) lastly, lay out all shapes’ positionsand arrows, then it will be complete. there are two excel tips here. we would like tostraightly align these shapes. while pressing the control key on your keyboard, click allthe shapes. select ‘drawing tools format’  ‘align’  ‘align center’. youcan get that done very easily. for the second tip, since all arrows haveconnectors, these straight lines don't look nice. right-click on the line and select ‘connectortypes’  ‘straight connector’. it will become a straight line. after completingall steps, you are done. i’ll introduce the last icon. you may havea process that you can’t complete in one

page and want to continue to the next page.in that case, double-click the ‘to other page icon’. you’ll get a circle icon.connect this to the process. scroll up and take a good look. the next pagewas generated automatically. you can continue your work on this.we've learned how to draw a flowchart, which is used very frequently. thank you very muchfor viewing. please click the ‘subscribe’ button. also click and watch my other relatedvideos. thanks.

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